03Service Tiers & Pricing
Straightforward fees for thoughtful support.
The rates below cover Basic Appointment Accompaniment and Standard Service. Cross-border services are quoted individually.
Limited-time opening offer
30 days of health concierge support
Unlimited concierge service guidance from Day 1 through Day 30.
Limited-time offer
Service period: Day 1–Day 30
Unlimited concierge service guidance for 30 days—not medical consultations.
What HK$150 includes
Help applying for insurance pre-approval
Assistance with the application; the insurer makes the approval decision.
Healthcare navigation in Hong Kong and mainland China
Explore healthcare options based on needs discussed with you.
Organising reports and explaining them to family
With the patient’s consent, organise medical reports and explain their documented contents to family. No clinical interpretation.
Appointment accompaniment (charged separately)
Accompaniment to appointments is not included in this offer and is charged separately.
The HK$150 offer covers the first three concierge support areas only. Appointment accompaniment is excluded and charged separately.
Please confirm offer availability and the service start date with our team. Service guidance is not medical advice.
Hourly Rate
HK$200/ hour
Minimum 3 hours. A service shorter than 3 hours is still charged as 3 hours.
Basic Appointment Accompaniment
Standard Service
Standard Area Transport Fee
HK$300
Per service, not per hour
Remote Area Transport Fee
HK$600
Per service, not per hour
Public transport
Public transport costs (MTR, bus, minibus) are included in the standard or remote transport fee.
Taxi / private transport
Taxi or non-public transport (e.g., private car or point-to-point transfer) is charged additionally based on actual expenses.
Remote Areas
Locations covered by the remote fee
The following remote areas are listed in the published pricing.
North New Territories: Kwu Tung, Ta Kwu Ling, Sha Tau Kok, Ping Che
Yuen Long / Tin Shui Wai: Yuen Long Village Areas, Kam Tin, Pat Heung
Tuen Mun: Tuen Mun rural / hillside areas, Siu Lam
Tai Po / Sai Kung: Lam Tsuen, Plover Cove, Sai Kung rural areas, Clear Water Bay (remote sections)
Outlying Islands: Lantau Island, Tung Chung, Discovery Bay, Cheung Chau, Lamma Island, Peng Chau, Ngong Ping
Day Companion Care
HK$1,600
Any continuous 6-hour period between 8:00 am and 8:00 pm
Includes a dedicated companion, complimentary driver and point-to-point transportation, and all services in the standard companion care programme.
See full package detailsPremium Cross-border Service
Quoted per itinerary
This premium cross-border companion service is not charged by the hour. Pricing is quoted individually based on:
- Location of the Mainland medical centre (e.g., Shenzhen, Guangzhou, Foshan)
- Travel distance and transport requirements
- Estimated duration of stay
- Whether multiple medical stops are required
We provide customised quotations based on the patient’s itinerary to ensure clarity and suitability.
Pricing
Straightforward fees for thoughtful support.
The rates below cover Basic Appointment Accompaniment and Standard Service. Cross-border services are quoted individually.
- 01
Basic accompaniment and standard services cost HK$200 per hour, with a 3-hour minimum; transport is HK$300 per service in standard areas or HK$600 in remote areas.
- 02
Public transport is included in the per-service transport fee; taxi or private transport is charged at actual cost.
- 03
Day Companion Care is HK$1,600 for one continuous six-hour window between 8am and 8pm, including a driver and transport.
Free service enquiry
You do not have to navigate it alone.
Ask us about our companionship and coordination services through WhatsApp or WeChat. We will discuss the support that best fits your needs.
Contact us